Frequently asked questions

Answers to the questions buyers and builders ask us most.

Everything from pricing and integration to compliance, reversals and support SLAs. Can't find what you need? Reach out — we reply within one business day.

Product & Sales

Integration & Technical

Security & Compliance

Support

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Sales, support, partnerships — reach the team directly and we'll get back to you within one business day.

Answers to the questions buyers and builders ask us most.

Product & Sales

What exactly is SmartPayEngine?

Who is it built for?

How is it different from Stripe, Adyen or Flutterwave?

Which currencies do you support today?

How does pricing work?

Do you offer a free trial?

Integration & Technical

How long does integration usually take?

Do you provide an API and SDKs?

Can I white-label the assistant and dashboard?

How does the Intelligent Reversal Engine work?

Security & Compliance

Is SmartPayEngine PCI compliant?

How do you handle KYC and regional regulation?

Where is data hosted?

Support

What are your support hours and SLAs?

How do I report a bug or an incident?

Where can I see system status?

Do you offer onboarding help?

Talk to a human.